Voted Best Business Communications Company - North West England - Corporate Vision Media Innovator Awards 2022
Business Phone Services
Business Phone and
Unified Communications Services
Our Business Phone & Unified Communications Service is designed to make your life easier.
With one single landline number, you can keep in touch with customers and colleagues, wherever they are.
Don't get side-tracked by seemingly low-cost services that offer nothing more than a landline number that can be use with WhatsApp for business and then forward the calls to your mobile. We can do that too, and so much more!
Our Business VoIP services allow you put calls on hold, transfer calls, conference in colleagues to the call, and route calls received to anyone regardless of their location.
Plus, with our built-in HD Audio & Video conferencing, you can easily connect with customers, suppliers, and colleagues without the need for a separate application. It's like WhatsApp, but it's private to your business phone system. You can share files, media and even email your colleagues directly from the platform, massively improving communication and collaboration between employees, customers, and partners.
System Features
Audio Conferencing
Call Control
Call Queues
Call Recording
Call Reporting
Call Transcription
Call Transfer
Conference Call Rooms
Connect Any IP Device
HD Videoconferencing
Inclusive Calls
Instant Messaging
IVR (Auto Attendant)
Microsoft Teams Integration
Online Portal
Ring Groups
Time of Day Routing
SMS
SMS Scheduling & Sequencing
Virtual Number
Voicemail to Email
Time of Day Routing
Wallboards
WebRTC Browser Support
Flexible
Pricing Plans
ClearDial Office Basic
- 12 Month Contract Term
- 1000 minutes UK Calls included**
- Free Virtual Number
- For use with IP Handsets only (not supplied)
- Call Control
- Hunt Group
- Basic Voicemail
- Add-on features available (additional charges apply)
- All prices are subject to VAT
ClearDial Office Lite
- 36 Month Contract Term
- 1000 minutes UK Calls included**
- SMS Support (Max 25 recipients per send)
- SMS Scheduling & Sequencing
- Free Virtual Number
- Desktop & Mobile Softphones included
- Call Control
- Use Any IP Device for Calls
- WebRTC Browser Support
- Voicemail to Email Call Transcription
- Unlimited Call Recording & Storage (30 days)
- All prices are subject to VAT
ClearDial Office Express
- 12 Month Contract Term
- Unlimited UK Calls**
- Free Virtual Number
- Mobile & Desktop Softphones included
- Call Control
- Use Any IP Device for Calls
- 40+ Business PBX Features
- Microsoft Teams Integration
- CRM Integration
- HD Video Conferencing, 3 participants
- WebRTC Browser Support
- Voicemail to Email Call Transcription
- Instant Messaging & File Sharing
- Unlimited Call Recording & Storage (90 days)
- All prices are subject to VAT
MOST POPULAR
ClearDial Office Premium
- 1-Month Rolling Monthly Contract Term (min 90 days)
- 12 Month, 36 Month and 60 Month Terms also available
- Unlimited UK Calls**
- Free Virtual Number
- Mobile & Desktop Softphones included
- Call Control
- Use Any IP Device for Calls
- 60+ Business PBX Features
- Microsoft Teams Integration
- CRM Integration
- HD Video Conferencing, unlimited participants
- WebRTC Browser Support
- Voicemail to Email Call Transcription
- Instant Messaging & File Sharing
- Unlimited Call Recording & Storage (90 days)
- SMS Support
- SMS Scheduling & Sequencing
- Instant Messaging & File Sharing
- Wallboards
- All prices are subject to VAT
* ClearDial Office Basic and ClearDial Office Lite includes 500 UK landline and 500 UK Main Network (EE, O2, Vodafone, Three) Mobile Minutes. Calls to 03 numbers cannot exceed 75 minutes per month within this call plan; additional usage charges apply for out-of-bundle calls
**Unlimited UK Calls are subject to a 2000 Monthly Landline minutes & 2000 Monthly Mobile minutes Fair Usage Policy. Calls Calls to 03 numbers cannot exceed 300 minutes per month within this call plan; additional usage charges apply for out-of-bundle calls
Calls to International, Non-geographic and Premium Rate numbers are NOT included and are charged monthly in arrears
How we compare:
To get an idea of how our services compare to others, let's take a look at ClearDial Office Express, our most popular business phone and unified communications plan. This plan offers a variety of features and benefits that are not only competitively priced, but also deliver enhanced functionality that other providers simply cannot match.
As you can see, we offer a comprehensive set of features that are designed to meet the needs of businesses of all sizes. And our price point is extremely competitive when compared to similar plans from other providers. No other vendor delivers such a comprehensive cloud business phone solution at the same price point!!
DON'T FORGET TO READ BETWEEN THE LINES. CHECK THEIR SMALL PRINT!
Please do not fall for fancy ads on Social Media with gimmicky video handsets. There are plenty of handsets available for use with our feature-rich business phone service for a fraction of the cost, and without entering into lengthy contract terms of up to 7 years. Contact us and we will match or beat any other like for like handset offer or rent the handset from us via our Handset Lease & Rental Programme (see Terms & Conditions).
So if you're looking for a business phone and unified communications plan that delivers great value for your money, ClearDial Office Express is the perfect choice - only £9.95+VAT per Month*
* 12 Month Minimum Contract Term applies

Note: Scroll right when viewing the Feature Comparison below on a Mobile Device
| FEATURE | OMNI COMMUNICATIONS CLEARDIAL OFFICE EXPRESS PLAN | OUR COMPETITORS |
|---|---|---|
| Inclusive Calls | Unlimited UK Calls to Mobiles & Landlines | Check with Vendor |
| Multi-User Phone System | Included | Included |
| Free Virtual Number | Included | Additional Monthly Charges May Apply |
| Desktop & Mobile Softphone | Included | Included |
| Web RTC Browser-based Dialling Support | Included | Check with Vendor |
| Audio Conferencing | Included | Included |
| HD Video Conferencing | Up to 3 user HD Video Conferencing Included | Typically 1 to 1 Video Only |
| HD Video Screen Sharing | Included | Included |
| Instant Messaging, Presence & File Sharing | Included | included |
| Call Whisper | Included | Included |
| IVR/ Auto Attendant | Included | Included |
| Call Recording | Included | Additional Monthly Charges May Apply |
| CRM Integration | Included | Additional Monthly Charges May Apply |
| Ring/ Hunt Groups | Included | Included |
| Voicemail-to-Email | Included | Included |
| Directory Services including Google and CRM Contacts | Included | Included (CRM Contact Integration Unknown) |
| Hot Desking | Included | Check with Vendor |
| Administration Portal | Included | Included |
| Microsoft Teams Direct Routing & Browser Plugin | Supported (Microsoft Licence charges apply) | Check with Vendor |
| Call Reporting | Included | Included |
| Time of Day Management | Included | Included |
| Call Queuing | Included | Additional Monthly Charges May Apply |
| Call Control (Hold, Transfer, Forward) | included | Included |
| Call Screening | Included | Included |
| Music on Hold Support | Included | Included |
| Multi-Site Support | Included | Included |
| Caller ID Switching | Included | Check with Vendor |
| Call Blocking | Included | Check with Vendor |
| Do Not Disturb | Included | Included |
Additional
System Features
| HUNT GROUPS | Hunt groups distribute calls to more than one telephone extension at a time, so calls can be routed to multiple people/ devices simulatenously or in herarchical order. |
| CALL QUEUING | Call Queuing allows you to hold inbound calls in virtual queues, letting callers know and help to reduce call waiing times and route calls efficiently to the right person. Call Queuing can help improve sales, and increase customer loyalty. |
| VOICEMAIL | Customisable voicemail, including Voice to email transcription. |
| DIRECTORY | Click to dial internal contacts, CRM contacts, mobile and email contacts. |
| SOFTPHONES | Desktop sofphones(PC and Mac) and Mobile Softphones (Android and iOS) included. |
| WEBRTC | Web browser-based access to user's extension including Call Control, Instant Messaging, File Sharing, Directory Services, Audio Conferencing, HD Video Conferencing, and Voicemail. |
| MICROSOFT TEAMS DIRECT ROUTING | Make and receive calls from Microsoft Teams routed via VOIP to PC's, Mac's, Tablets and Mobile devices (additional Microsoft licensing requirements apply) |
| NUMBER PORTING | You can port your existing geographic or non-geographic number to the ClearDial Office Cloud Telephone System Platform. DDI Ranges can also be ported if required. |
| HOT DESKING | Allows users in an office to share the same IP phone devices while using their own extension number. |
| CRM INTEGRATION | User-level extension administration via secure, web-based portal enables a wide range of administrative duties from anywhere. |
| ADMINISTRATION PORTAL | User-level extension administration via secure, web-based portal enables a wide range of administrative duties from anywhere. |
Collaboration with Teams
Omni Communications can help you to manage your teams & clients in the most efficient way possible. Our cloud-based business phone systems come with all the common telephony features available in traditional premises-based PBX systems, without the need to install ISDN circuits, maintain equipment or for capital expenditure and deliver 60+ PBX features including Web-based GUI Management, Call Control, Ring Groups, IVR, Call Recording, CRM Integration and more.
CRM Integration
We can integrate your Business phone system into a range of CRM and business applications, including integration to bespoke applications. You can integrate your CRM by automatically adding new contacts, recording and logging your calls, retrieving information from the CRM to dial out and integrate your CRM with a live chat bot on your website.
Video & Audio Conferencing
We offer audio and video conferencing along with audio visual solutions for small to medium sized business and enterprises including 24x7x365 global technical support. Our conferencing facilities can be integrated with your VOIP system making it an extremely powerful and cost effective solution for reaching out to your teams and clients on a regular basis.
Microsoft Solutions
Omni Communications are a Microsoft Partner. Our Cloud Telephone Systems integrate with the Microsoft Teams unified communication and collaboration platform combining persistent workplace chat, video meetings, file storage, and application integration. Our conferencing facilities go beyond the power of Zoom through seamless integration with Microsoft 365 enabling seamless collaboration, backups, and file search.
Contact Us to enquire about any of our business telephone systems.
IP
Deskphones
Omni Communications provides telephone hardware solutions that can be tailored to your customers’ specific needs, whether they are a micro-business with less than 5 extensions, or a busy call centre with hundreds of agents.
With the wide range of VoIP desk phones available it can be difficult to decide which one to choose to meet your business needs. Whereas we can source and supply most IP handsets, our preference is to supply Yealink handsets as these come with a lifetime warranty and can be auto provisioned.
We supply a full range of standard and high-end desktop IP phones, DECT phones conferencing phones, headsets, and accessories suitable for all working environments.
Call us on 0161 507 7999
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Telephone: +44 (0)161 507 7999
Level One, Basecamp Liverpool, 49 Jamaica Street, Liverpool, L1 0AH
Email: sales@omnicom.uk
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